Staff
Management
Stephen Bruneau
New Car Director
Tyler Letson
General Manager
Ozzy Mamoor
Director of Sales
Andre Moore
General Sales Manager
Jo Rodriguez
Internet Manager
Chad Ford
Pre-Owned Sales Manager
Dirk Sauerwein
New Car Sales Manager
Parts
Scott Mason
Parts Director
Sales
Stevan Garza
Sales
Lyon Alizna
Sales
Becky Cunneen
Sales
Omer Siten
Sales
Rashaud Johnson
Sales
Brian Allen
Sales
Aaron Harris
Sales
Logan Batchelor
Sales
Hafsa Tanveer
Sales
William Wallace
Sales
Viviana Gutierrez
Sales
Alexander Miles
Sales
Lee Shaw
Sales
Chris Strickland
Sales
Matthew Young
Sales
Stephen Bruneau
New Car Director
Dec 03, 2024
Lyon was such a great help in the purchase process of my
Lyon was such a great help in the purchase process of my new 2024 Ram 2500 Laramie. He was extremely knowledgeable of all aspects of the vehicle. He provided great customer service, and this is my second vehicle purchase from Frisco Dodge. It’s people like Lyon that make this process seamlessly pleasant. Huge thank you to Lyon on this purchase!
Dec 03, 2024
The staff is very friendly and welcoming.
The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck.
Nov 20, 2024
Great Customer service overall.
Great Customer service overall. Service Advisor Davis Pham is very knowledgeable and make sure the job is done right the first time.
Nov 19, 2024
Great service, quick, friendly and transparent!
Great service, quick, friendly and transparent! I’ve bought several cars at this location because of this. Thank you again for always setting us up with the best purchase!
Nov 17, 2024
We had a great experience with Lyon at the Frisco
We had a great experience with Lyon at the Frisco Chrysler Dodge jeep Ram house.
Scott Mason
Parts Director
Nov 16, 2024
The entire experience was amazing start to finish, great
The entire experience was amazing start to finish, great customer service, amazing sales and everything in between
Nov 14, 2024
Loved the car!
Loved the car! Salespeople were very attentive and helpful. All around good experience at this dealership.
Nov 06, 2024
Omer was the best!
Omer was the best! He listened to my wants and needs that I was looking for in my first ever Jeep and he made my dream Jeep happen! It was a birthday present to myself and they did everything to make sure I went home with my Jeep!!!
Nov 05, 2024
Had multiply issues with the work done to my vehicle and
Had multiply issues with the work done to my vehicle and I am still having issues after multiple visits.
Nov 05, 2024
Clean,nice people, know what they're doing, fair prices,
Clean,nice people, know what they're doing, fair prices, I don't have to be waiting for my car. They call when is ready
Tyler Letson
General Manager
Nov 16, 2024
My new dodge rebel is an amazing sexy beast perfect for
My new dodge rebel is an amazing sexy beast perfect for my work and travel/off roading and ask for Becky she’s the best!!
Oct 31, 2024
Outstanding service.
Outstanding service. Tyler and Mike go above and beyond to take care of their clients.
Oct 28, 2024
Great place to feel trusted in an important purchase.
Great place to feel trusted in an important purchase. Received VIP treatment! Than you everyone at the Dealership
Oct 27, 2024
Great place to service your vehicle, or purchase a
Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here.
Oct 23, 2024
Great place to buy a car.
Great place to buy a car. Excellent staff and great deals! Cannot wait to be back to service our vehicle. Excellent customer service and clean environment!
Stevan Garza
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Oct 28, 2024
I would like to thank Stevan for the assistance provided
I would like to thank Stevan for the assistance provided on this purchase, he was very patient, informative and knowledgeable on the cars that you’ll “Sell”. Please keep up the good work..
Oct 26, 2024
This was my second purchase from Frisco CDJR in five
This was my second purchase from Frisco CDJR in five years, and they always provide great service with an eagerness to help. Stevan and Ravi made the purchase of my new 2024 Jeep Gladiator an outstanding experience. Thank you, Frisco CDJR!
Oct 22, 2024
Muy buena atención nos atendieron muy bien la mejor
Muy buena atención nos atendieron muy bien la mejor atención que he recibido la verdad
Lyon Alizna
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Dec 05, 2024
Knowledgeable staff and really working to help you get
Knowledgeable staff and really working to help you get the best car for your budget
Dec 03, 2024
Lyon was such a great help in the purchase process of my
Lyon was such a great help in the purchase process of my new 2024 Ram 2500 Laramie. He was extremely knowledgeable of all aspects of the vehicle. He provided great customer service, and this is my second vehicle purchase from Frisco Dodge. It’s people like Lyon that make this process seamlessly pleasant. Huge thank you to Lyon on this purchase!
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Nov 17, 2024
We had a great experience with Lyon at the Frisco
We had a great experience with Lyon at the Frisco Chrysler Dodge jeep Ram house.
Ozzy Mamoor
Director of Sales
Dec 03, 2024
The staff is very friendly and welcoming.
The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck.
Nov 29, 2024
My issue isn’t resolved after the 2nd time there.
My issue isn’t resolved after the 2nd time there. No one cares. No callbacks.
Nov 16, 2024
My new dodge rebel is an amazing sexy beast perfect for
My new dodge rebel is an amazing sexy beast perfect for my work and travel/off roading and ask for Becky she’s the best!!
Oct 27, 2024
Great place to service your vehicle, or purchase a
Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here.
Oct 23, 2024
Great place to buy a car.
Great place to buy a car. Excellent staff and great deals! Cannot wait to be back to service our vehicle. Excellent customer service and clean environment!
Becky Cunneen
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Dec 04, 2024
Had a great experience with Becky at Frisco Chrysler
Had a great experience with Becky at Frisco Chrysler Dodge Jeep Ram! She is friendly, knowledgeable, and very thorough with the car buying process.
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Nov 16, 2024
My new dodge rebel is an amazing sexy beast perfect for
My new dodge rebel is an amazing sexy beast perfect for my work and travel/off roading and ask for Becky she’s the best!!
Nov 14, 2024
Loved the car!
Loved the car! Salespeople were very attentive and helpful. All around good experience at this dealership.
Omer Siten
Sales
Dec 03, 2024
Great prices, excellent service, and a hassle-free
Great prices, excellent service, and a hassle-free experience, efficient staff, highly recommend this dealer!
Nov 30, 2024
Awesome, Awesome, Very friendly and kind.
Awesome, Awesome, Very friendly and kind. Will not hesitate to recommend to all my friends.
Nov 16, 2024
The entire experience was amazing start to finish, great
The entire experience was amazing start to finish, great customer service, amazing sales and everything in between
Nov 14, 2024
I recently purchased a car with the help of Omer, and I
I recently purchased a car with the help of Omer, and I can’t say enough good things about the experience with him personally. While there were a few challenges, Omer was incredibly patient and supportive throughout. He took the time to work with us, answered all our questions, and made sure we felt comfortable every step of the way. His professionalism and dedication truly made a difference, and I would highly recommend Omer to anyone looking for a reliable and caring salesperson. Unfortunately, I can’t say the same for the dealership’s management team. Looking at the $65,000 vehicle, I expected a bit more acknowledgment from the team handling the paperwork (until it was time to sign, of course, and I must say, Ravi was fantastic; he was knowledgeable and efficient), but they were non-existent and didn’t engage with us at all. The process took five hours of back and forth, with significant wasted time. It felt like Omer was the only one genuinely invested in our experience, and without his efforts, we would likely have walked away—and likely would have if they hadn't taken the key to our vehicle. Overall, Omer was outstanding, but the dealership’s management/financial team left much to be desired
Nov 14, 2024
Omer was very pleasant to work with.
Omer was very pleasant to work with. He made us feel comfortable and educated us during our first time buying a car.
Rashaud Johnson
Sales
Nov 17, 2024
Everyone was very nice.
Everyone was very nice. Even the people not helping us were still stopping by to say hi. We had no issues with this dealership.
Oct 30, 2024
Everything went fine from start to finish.
Everything went fine from start to finish. No real major issues, would probably buy there again
Oct 25, 2024
Great customer service, was greeted before opening the
Great customer service, was greeted before opening the door by my Sales Rep. My Sales Rep., Financial and Manager was helpful and very attentive during my visits.
Oct 19, 2024
They were able to help us get a new gladiator with a good
They were able to help us get a new gladiator with a good price and payment. I definitely buy buy more cars from them
Oct 18, 2024
Everyone we dealt with was super professional and
Everyone we dealt with was super professional and helpful. We had a great experience shopping at the dealership.
Brian Allen
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Nov 03, 2024
These guys only want a sale.
These guys only want a sale. They suck. I would never send anybody to this place
Oct 30, 2024
Excellent dealership with great business practice.
Excellent dealership with great business practice. Everyone was knowledgable and helpful, I mean everyone! Thank you !! Very good experience with this dealership.
Oct 28, 2024
I would like to thank Stevan for the assistance provided
I would like to thank Stevan for the assistance provided on this purchase, he was very patient, informative and knowledgeable on the cars that you’ll “Sell”. Please keep up the good work..
Aaron Harris
Sales
Dec 03, 2024
The staff is very friendly and welcoming.
The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck.
Oct 22, 2024
My salesman was Aaron.
My salesman was Aaron. He was very experienced and he was great. I highly recommend him and Frisco Chrysler Dodge Jeep Ram dealership.
Oct 10, 2024
Aaron was great to work with!
Aaron was great to work with! Answered all questions and tried his best to accommodate our request! Thanks Aaron!
Oct 01, 2024
Was looking for a reliable certified used car to use as a
Was looking for a reliable certified used car to use as a commuter vehicle. Was able to verify the vehicle was still available before we drove to see it. We were able to take care of everything to purchase the car in the same day.
Sep 18, 2024
Purchased a car from them online and picked it up on a
Purchased a car from them online and picked it up on a Saturday. Staff were really nice and signing the paperwork was quick and easy. Highly recommend!
Logan Batchelor
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Dec 04, 2024
Logan was absolutely great,answering all my questions and
Logan was absolutely great,answering all my questions and followed up with me a few days later. Everyone in Sales is professional and friendly. I think I found new home for my car needs.
Dec 04, 2024
It was a good experience here.
It was a good experience here. We worked with Logan who worked with us until both parties were satisfied.
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Oct 30, 2024
We had a great experience purchasing our used vehicle
We had a great experience purchasing our used vehicle from this dealership. I usually can't stand the car buying process and having to deal with dealerships and I'm glad this one wasn't the same kind of experience I'm used to. They were quick and didn't keep us waiting too long. They didn't try to force financing on me cause I had my own even though I ended up financing with them cause they got me a better rate. There was no pressure to buy, just an overall good experience. Our sales guy Logan was great and the fact that they send you personalized videos showing the vehicle you want is still on the lot is really nice, I've gone to dealerships to look at a vehicle before and somehow the one I wanted "just sold" so it was nice to know that they weren't lying or anything about the vehicle being on the lot. The financing guy Ravi was also great, laid out all the options for warranties and extra coverage without trying to force them on us. I would definitely recommend both of them if you are in the market for a car.
Andre Moore
General Sales Manager
Dec 07, 2024
If it were possible to give a negative 5 star rating, I
If it were possible to give a negative 5 star rating, I would. When we first came to Frisco CDJR in Aug 2024 with some recall issues on our 2019 Cherokee, we were greeted with star treatment. When we mentioned that our Jeep (still under factory warranty) used over two and a half quarts of oil on a recent trip to South Carolina and back, we were told that our vehicle qualified for a new motor if their 1,500 mile test determined that it was using an excessive amount of oil. We did everything we were told to do and put the required 1,500 test miles on and the engine used over a quart and a half of oil, but the shop "forgot" to document the beginning mileage and we had to put another 1,500 miles on as the odometer continues to climb and the warranty time grows shorter. Every time I tried to reach our service advisor by text, I received an automated message from "VAL" their virtual automated assistant. I tried asking for a return call through "VAL" but only received an automated message saying that I had missed my service appointment. I called the main number for the dealership, was told that "all managers were busy" but that I would receive a call by the end of the day; the only thing I received was a text from the original service advisor who told me to "be patient, these things take time" and asked that I give him a week to get back with me. A week came and went. No call. At this point it's been approx 6 wks since we were promised a new engine. I called the main phone number again only to find that my number had actually been blocked! I called from my wife's phone and got through, no problem. I was told that the head of the shop would be handling our issue and that there was "no one else above him." Another fallacy, although he did get the vehicle in and out within 3 days and replaced the motor: along with tearing the hood liner insulation while disconnecting the windshield washers to remove the hood and wanting to deny responsibility, but that's minor. Even after two return trips the strong smell of antifreeze was dismissed as "residual" from the engine replacement. My wife's phone number had also been blocked by this point (now we're well into November) so we drove up to the dealership and demanded to speak to the director of operations. He was kind, listened to our problem, even went out in the parking lot and looked under our vehicle and saw that the undercarriage was soaked with antifreeze. He took possession of our vehicle and we had it back -- repaired -- the next day (now the first week of December.) What was the antifreeze smell all along that the shop couldn't find? They had cracked the thermostat housing while installing the new engine. They finally replaced the hood liner that they had damaged while it was in there as well. Hey, accidents happen, but if you make a mistake, own up to it. As we left for the final time I told the guy who originally claimed to be the top man in the shop (which I found out via introduction to the actual shop manager by the director of operations) "Don't worry about us every darkening your doorstep again. We'll go to Huffines from now on." He said that was probably best for both of us. You gotta love that Frisco CDJR customer service! NOT.
Dec 05, 2024
Knowledgeable staff and really working to help you get
Knowledgeable staff and really working to help you get the best car for your budget
Dec 04, 2024
Logan was absolutely great,answering all my questions and
Logan was absolutely great,answering all my questions and followed up with me a few days later. Everyone in Sales is professional and friendly. I think I found new home for my car needs.
Dec 04, 2024
Had a great experience with Becky at Frisco Chrysler
Had a great experience with Becky at Frisco Chrysler Dodge Jeep Ram! She is friendly, knowledgeable, and very thorough with the car buying process.
Dec 04, 2024
It was a good experience here.
It was a good experience here. We worked with Logan who worked with us until both parties were satisfied.
Jo Rodriguez
Internet Manager
Dec 04, 2024
Logan was absolutely great,answering all my questions and
Logan was absolutely great,answering all my questions and followed up with me a few days later. Everyone in Sales is professional and friendly. I think I found new home for my car needs.
Nov 30, 2024
Awesome, Awesome, Very friendly and kind.
Awesome, Awesome, Very friendly and kind. Will not hesitate to recommend to all my friends.
Oct 27, 2024
Great place to service your vehicle, or purchase a
Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here.
Oct 14, 2024
From the minute we scheduled an appointment, the entire
From the minute we scheduled an appointment, the entire staff was attentive and professional. We received a personalized video message from Jo welcoming us. When we arrived at the dealership, we were greeted at the door and directed to our salesperson Mike. He directed us to where all the goodies and restrooms were. The car we were interested in was already parked up front for us to test drive. We did our research before coming so we knew what the price. This was the only car that ticked all our boxes. It was such a smooth transaction. No haggling, no going back and forth. Once approved for financing, we met with Henry. He was quick and efficient, yet thorough. While handling all the paperwork, the car was getting detailed and delivered clean and shiny. All in, we were finished in less than 90 minutes. It was such a pleasant experience. Gorgeous building with a professional staff. Couldn't have asked for a better experience. Thank you all! Cheers!
Oct 03, 2024
The best dealership I dealt with.
The best dealership I dealt with. Mike Black made the whole process real smooth and not even once I felt rushed.
Hafsa Tanveer
Sales
Dec 03, 2024
The staff is very friendly and welcoming.
The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck.
Nov 14, 2024
Loved the car!
Loved the car! Salespeople were very attentive and helpful. All around good experience at this dealership.
Nov 13, 2024
Great customer service with Hafsa.
Great customer service with Hafsa. She’s a wonderful sales associate. Great follow up and knowledge on the vehicles. Keep it up
Nov 13, 2024
stayed true to their pure price promise!
stayed true to their pure price promise! no xx, super easy process, super nice people!
William Wallace
Sales
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Nov 04, 2024
Honest and friendly.
Honest and friendly. I have bought 2 trucks from them and get all my services done there. Top notch!
Oct 14, 2024
I would NOT recommend buying a used car for them.
I would NOT recommend buying a used car for them. 5 weeks after purchasing a used vehicle , the check engine light came on. Took it to a dealership closer to our home. There was a leak in the coolant system. We were told that it looked like someone had probably known that there was a leak and just topped it off. We purchased a warranty which included a rental car when warranty work was being done. We continue to call Will( the salesman that sold us this car) He continues to say he will talk to his manager and call back. That never happens! We have tried to talk to the GM, sales manager, parts manager….. our calls go straight to voicemail. They refuse to call us back. 5 days now with no rental! This is just one of the many issues we have had with them. They forget to do the state inspection when we bought the car. Called us and didn’t mention that. Instead wanted us to come back over to the dealership to get a tank of gas and a wash . Finding out that they were just trying to not have to tell us that the inspection had not been done. This was about three weeks after we purchased the car. I can go on and on with other deceptive things they have done! I will never buy a car from them and will pass the word on to anyone that I know looking to purchase a vehicle!
Sep 03, 2024
The staff was very professional and respectful.
The staff was very professional and respectful. The whole car buying experience was one of the easiest and most pleasant I’ve had.
Chad Ford
Pre-Owned Sales Manager
Dec 04, 2024
It was a good experience here.
It was a good experience here. We worked with Logan who worked with us until both parties were satisfied.
Dec 03, 2024
The staff is very friendly and welcoming.
The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck.
Viviana Gutierrez
Sales
Dec 07, 2024
They where very good at keeping me informed on the work
They where very good at keeping me informed on the work being done. Very friendly staff
Nov 29, 2024
It was a great deal that’s why I came but your service
It was a great deal that’s why I came but your service needs an overhaul
Alexander Miles
Sales
Nov 04, 2024
Honest and friendly.
Honest and friendly. I have bought 2 trucks from them and get all my services done there. Top notch!