Fast, efficient, and friendly. Got in before my scheduled time and got a ride to work. Kept abreast on progress and work was done ahead of proposed time. Great Service.
Edwin was great kept it contact with me every step of the way. I’m happy with the service they provided. Thank you for the great service
Great experience! Consultative approach to the sale. Customer focussed and friendly. Dealership was very busy but felt energetic not chaotic. Organized and very professional- fast closing process- and vehicle transition was top notch- a truly exceptional experience.
Edwin Jemenez is awesome. I would recommend him as one of the best service advisor besides Robbye Karl. Edwin takes care of his customers and very professional.
Fastest and easiest experience in purchasing a vehicle. Brian Erikson was great. Everyone was excellent. Fast friendly and willing to go the extra mile. Great experience.
Fast and friendly staff..always take my vehicles to the Frisco location because of this. Edwin keep me up to date and used Text to notify me of status.
Jay and Ozzy were great to work with. Terry did a great job helping me select the various changes that I wanted to make to the Jeep Rubicon I enjoyed my buying experience at Frisco Jeep. I highly recommend buying a vehicle there.
Great dealer very professional and friendly overall very impressed with there service department. Shawn in service Is awesome he’s professional and explains the entire process
Amazing customer service and helped us get everything we asked for in our trade and new purchase. Will definitely be back for all future purchases
First time in with my new Jeep Grand Cherokee. Cody provided great service for the required things and arranged for my road hazard coverage for some curb rash on a wheel. Sean took good care of me for the wheel fix. Overall, very positive experience with good communication.
Great customer service from the moment I pulled into the Service Department to the time they handed my myself keys. I highly recommend Frisco Chrysler Dodge Jeep Ram.
They always takes care of us! We take all our vehicles here cause we know they are in good hands! Great customer service. Thank you!
I highly recommend this dealership. They’re very helpful, polite & professional. Nathan was very helpful throughout the entire process!! Thanks again for everything !! I love my new vehicle
Robbie and Cody did an outstanding job. Both are true professionals. I will be back. Robbie get me posted every step of the way. Thanks, Mike
Great service right on time! I don’t have 25 words I want to say and you should remove this requirement. Still making me type
I went and saw Parrish for an oil change and rotate. I was in an out in less than an hour. Great professionalism and awesome service. Always will go to The frisco keep to get the wife’s car taken care of. I’m always well taken care of and everyone is very polite.
Bought my truck there, all my Service is done there, I am happy with my truck and Frisco Dodge, I recommend them to anyone wanting a new or used vehicle.
Ben and the rest of the sales people and sales manager were great they got me approved that day and they listened to what I wanted
greeted immediately upon arrival with fast, curteous, proffered responses. I will definitely return to this dealership for my continuing maintenance needs. I am highly recommending this service department
As always, a dealer is only as good as their service....and service is only as good as the service advisor. I pass by another Ram dealer to go to Frisco Ram for Robbie. Robbie is the only person I will go to for the past 4 years. He is the best and as a business owner, makes me feel like I am his only customer.
Quick & friendly service. Found salesman Jaylon online, and he did an awesome job of communicating with us and finding a deal that was spot-on the car of my wife’s dreams. We flew from the Amarillo area just to buy from this car lot; that’s how great they were & how well they treated us!
Whenever I come in for service here, I'm always treated as a VIP. It was great seeing and working with Cody. He is phenomenal and goes way beyond the cal of duty in terms of customer service. While you're vehicle is being serviced, Cody keeps you abreast of the status and asks if there is anything else that you need during the interim. They're always running some savings deal that he will inform you of as well. Once your service is done, Cody makes sure that his customers get the VIP exit by having your vehicle parked ...
Cody took the time to explain what was currently needed and upcoming care for my Jeep, the benefits of choices and great options for prices and payments. Outstanding customer service. This is definitely the place to buy and service your vehicle.
I received absolutely stellar service from Augustine Flores and Sales Manager Stephen Bruneau! I’ve been coming to this dealership for several years, but this was by far the best sales experience I’ve had, and not just with Jeep dealerships. They were knowledgeable, courteous, personable and genuine, with absolutely no sales gimmicks or pressure. I’ve shopped around for months, but received the best deal that was possible from these gentlemen, for the vehicle that I wanted. Cannot recommend them highly enough. Sales process was smooth and easy from start to finish, and I could not be happier with ...
Always had exceptional service from this dealer. I will drive the 30-40 minutes to get to this location as opposed to the one around the corner from us.
Happy with our service. Vinnie was very responsive and helpful. He knows cars and really worked hard to earn our business. Thanks for a great experience.
Customer service excellent. Knowledge of my vehicle coupled with a willingness to investigate or confirm an issue is a winning formula. Have a relationship with this dealer over 3 Jeep vehicles and highly recommend it. I trust them to be truthful and straightforward. All personnel are friendly and courteous.
Parrish in the service department was very attentive and polite and answered ally questions The driver that took me home was very cautious and attentive
Christopher Mertz is an asset to the company. Great service, very personable. Service executed effectively and efficiently. Would definitely return. Individual deserves raise and accommodation. Went above and beyond. This service department rules!
I bought my vehicle from Hunter B and Danny Easton. They were amazing from the minute i called in about a vehicle till weeks after i bought the vehicle. I recommend if you're in the market for a vehicle to buy from them!!
Everyone was super nice and helpful. The process was one of the easiest we have ever experienced. The process was very fast and we did not have to wait forever to make a deal.
Our experience at Frisco Jeep was great! They worked and with us to get exactly what we wanted! Konan was helpful and knowledgeable and a pleasure to work with!
Sarah was super helpful! We looked at multiple vehicles together and she was very patient in the process! I’d definite recommend, it was a great experience!
Highly recommend @Cody P. to take care of your service requests as he has been excellent and has helped me several times in the past to resolve a couple of issues with my Viper. In additional, @Frank O. (Viper technician) is extremely knowledgeable with Vipers and did an outstanding job troubleshooting and correcting my issues. Thanks Cody & Frank !!
Bought used Jeep JKU from Taylor Blankenship at Frisco CDJR. Great to work with and smooth and easy transaction! See Taylor if you are looking for a car!
I had a previous bad occasion at this service department, however two years later a lot had improved. I showed up without an appointment around 9:30. I found my battery in my Jeep dead late yesterday. I got it jump started this morning and drove to the dealer. Micah 100% took care of me. It wasn’t like I was out of luck and they didn’t have time for me. He was able to get me in line for the battery confirmation and replacement. Prior to doing the work, Micah showed me the installed price. This was completed in a short ...
Caleb from Frisco Chrysler Dodge Jeep Ram was fantastic. He was patient, calm, knowledgeable and helpful throughout. I brought my Pacifica from Caleb and had such a great experience there was no way I was going anywhere else when I came to buy my 2nd car, a Charger. I would highly recommend to anyone to speak to Caleb first as this will remove the complexity and stress from a high value purchase.
I have had Micah handle my service for 3 different Dodge vehicles I own now for over 3 years. He is always responsive, clear with all his communications on ever issue, timely with everything required and is the primary reason I continue to keep coming back to Frisco Dodge. Taking any vehicle in for service is time consuming he is always caring and courteous of our family time restraints working around our busy school and work schedules. My highest personal and professional regards for Micah, and wish him continued success. The McGann Family, Prosper Texas
They’re always friendly and are usually able to answer any questions right on the spot. It’s never a pain to get my Jeep services at this dealership like it is at others.
This dealership is flexible on options, not push hard on extra purchasing. Employee has good intention on solving customer problem, nice guy. Waiting time is a bit too long, short of hands. While, car dealer always needs to talk with customers with great patience.
Rick, Tabiasjackson, and Tracy took great care of me. They were mindful of my time constraints and got me into exactly what I wanted. I have worked with this dealership 3 times now and have always had a great experience.
Provides good service and valuable advice when extra services are needed so vehicle stays reliable. Take many road trips and would rather fix it now versus a breakdown on the road. Service has been spot on for this thus far.
Ryan and the staff were great and took took time to show my wife everything she wanted to see. When the right Jeep was chosen, they listened and were able to get our lease right where we needed it. I'd recommend them to someone looking for a new car.
I have gotten very good service at this dealership . I called on Thursday and got in Fridsy morning and they did the service while i waited , just one hour.
I had a great experience with Ryan at Frisco Dodge. He was very informative and took the time to show me the total list of options on my new Rebel. I would recommend Frisco Dodge to any potential buyer who my be looking.
Cody, the service manager, was efficient, professional and courteous. From the moment I pulled into the dealership, to the time they were done, he made sure I understood the situation and walked me through ever step.
Cody is always very professional and easy to deal with! He's been my lead service guy for a few years now it's always great dealing him! He knows his stuff!!
The rep who took care of me this visit, Cody, is super! He has been with this service center for the couple years that I've been coming. He has always been exceptional. Always has a smile, always courteous, listens and thoroughly looks after my car's needs.
Went for shop for jeep wrangler it was my long dream come true. I was sold already. My sales man Jay Z, he was patient did a wonderful job of convincing my wife, explaining her all features, do's and don't. .. Happy with the overall service 🙂 🙂 It's been 2 weeks now and I enjoy the wrangler Ashok
Everyone was so helpful very happy with my experience! Salesman James was very informative and helpful for me to find what I needed and also did what he could To find the perfect price for me
I came in to have my vehicle checked for problems. Micah readily asssited me with my problem and also identified a recall item that needed to be replaced. The service on my vehicle was quick and the environment was welcoming in the service department and other areas of the dealership. Thanks again Micah!
Worked with Clint and Kobe on the purchase of a new Jeep. Both were extremely personable and more than helpful. My wife and I will be recommending both of them and the dealership to our friends and family.
Frisco CJDR has become my go to dealership for service on my 14 Ram 2500 6.7. My experiences with them have always been handled professionally. The attention given to every client is a quality not found everywhere. My service advisor Mycah has always kept me up todate on the progress of my vehicle. Highly recommend them for all CJDR service. I will continue to use them for my truck's service.
Rogers and team were a pleasure to deal with. I got the exact car I was looking for the perfect price. Overall an outstanding used auto purchase experience from the initial phone call to competing for financing. They worked hard to get me a great deal!
Walked in with a car in mind...left with the car I wanted at a great price!!! Couldn't be happier. Thanks Josh for making it all happen! I would definitely recommend!!!
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